Häufig gestellte Fragen
What is a Pre-order turn?
A Pre-order turn is your time slot to choose and order the items you queued for. Most Pre-order turns last two hours during the European daytime, and we email yours at least a day in advance.
Mehr zum Thema Pre-orders
- How do pre-orders work?
- Does joining a pre-order queue cost anything?
- Can I join a pre-order queue more than once?
- In what order do Pre-order turns go?
- Why does a collection arrive in several shipments?
- How do I choose and order during my Pre-order turn?
- Do I pay shipping for each pre-order item?
- What if I don't want an item, or miss my Pre-order turn? (draft)
- How do I leave a pre-order queue? (draft)
- What if an item sells out before my Pre-order turn?
- Will everyone in a pre-order queue get an item?
- What happens to items left after a pre-order queue?
- How do I hear when pre-orders open?